Front Desk Team Member | JenCare Senior Medical Center
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Front Desk Team Member

  • R0007041
  • Louisville, Kentucky — Newburg
  • May 13, 2019

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Job Description
Primary Duties and Responsibilities
  • Interact appropriately with patients and record information while greeting, checking-in, checking-out or scheduling appointments for patients.
  • Utilize computer programs to add new patients, check patients in and out, print out relevant forms for processing, and schedule appointments.
  • Answer telephones, take detailed and accurate messages, and ensure messages are directed to the appropriate individual.
  • Clearly communicate information about ChenMed Medical Associates to patients and other individuals.
  • Verify patient insurance via phone or website and collect any necessary payment for services.
Other responsibilities may include:
  • Transmit correspondence by mail, e-mail, or fax.

  • Knowledge of ChenMed Medical products, services, standards, policies and procedures.
  • Skill in operating phones, personal computer, software and other IT systems.
  • Skill in oral communication (Fluent in English required).
  • Ability to communicate with employees, patients and other individuals in a professional and courteous manner.
  • Ability to pay close attention to detail and to ensure accuracy of reports and data.
  • Fluent in English.

  • High School Diploma or equivalent.
  • At least one (1) year of experience in a medical facility, plus working knowledge of medical insurance and/or knowledge of electronic medical record are preferred.

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