Housekeeper | JenCare Senior Medical Center
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Housekeeper

  • R0005825
  • Shively, Kentucky — Shively
  • November 15, 2018

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Job Description
ESSENTIAL JOB FUNCTIONS:
The Housekeeper is a customer-service and support-focused position working directly with patients and their families, insurance representatives, doctors and other ChenMed/JenCare team members in a dynamic and professional environment to provide the highest level of quality healthcare to all patients.
Primary Duties and Responsibilities
  • Provide extraordinary customer service to all internal and external customers (including patients and other ChenMed/JenCare Medical team members) at all times.
  • Maintain the internal and external appearance of ChenMed/JenCare Medical facilities:
  • Remove trash and leaf litter from areas surrounding the office building.
  • Clean all windows (inside and ground floor outside).
  • Clean all floors and floor coverings (including mopping of wood and tile floors).
  • Keep bathrooms continuously clean.
  • Keep waiting room clean and orderly.
  • Regularly clean counters and sinks in patient rooms.
  • Keep all surfaces free of dust and dirt.
  • Remove and dispose of trash from all trash cans.
  • Keep track of cleaning supplies and notify Office Manager when new supplies are required.
  • Offer patients snacks and beverages as they wait in the main waiting room or patient rooms.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Knowledge of ChenMed Medical products, services, standards, policies and procedures.
  • Skill in oral communication (English required).
  • Ability to communicate with employees, patients and other individuals in a professional and courteous manner.
  • Ability to pay close attention to detail and to ensure items are cleaned thoroughly.
  • Ability to climb a ladder and change lightbulbs and clean air vents.

EDUCATION / SPECIALIZED KNOWLEDGE REQUIREMENTS:
  • N/A

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